Customer Service Representative German-speaking

Location

Amsterdam

Monthly wage

€ 2500 - € 3000

Hours per week

32-40 hour

Are you a team player with a passion for literature, for whom the German language holds no secrets? Then respond quickly to this vacancy!

We offer

A gross monthly salary between €2,500 and €3,000 based on your experience;
Annual bonus in the form of a 13th month;
Working at a leading company in the wholesale of scientific literature;
Dynamic work at a fantastic location in Amsterdam East.

Company profile

Our client is a specialist bookstore that has been around for 90 years and focuses mainly on scientific books, magazines, e-books and academic sequels. For more than 3000 libraries worldwide they are an important partner that offers support in the selection, purchase and processing of the requested literature.

Job Description Customer Service Representative German-speaking

As a customer service employee, you and your colleagues are responsible for the daily contact with customers and publishers from German-speaking countries, mainly for book and magazine series. You are also the first point of contact for customers and are actively involved in solving questions.

Management of all customer communication via e-mail and telephone;
Recording appointments, requests, orders and follow-up of both customers and publishers;
Ensures internal communication in order to properly handle customer requests;
Responsible for the complete handling of customer files.

Our favorite candidate 'Customer Service Representative German-speaking'

Has a very good command of German (preferably as a native language) and also Dutch or English for internal communication;
Is available at least 4 days a week;
Has extensive administrative experience;
Residing in or around Amsterdam.

This vacancy is not more available since 18-12-2024
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