Customer Service - German

Location
Amsterdam
Monthly wage
€ 2300 - € 2700
Hours per week
24-40 hour
werkstudent, werk zoals jij t wil

Are you fluent in German and English and are you looking for a fulltime job?

We offer

  • An in-house gym with personal training sessions;
  • Freshly made healthy lunch;
  • Salary between € 2300 - 2700 (excl. holiday allowance);
  • The opportunity to work in an international environment;
  • Great and ambitious colleagues.

Company profile

werkstudent, werk zoals jij t wil

This organization mainly designs and produces strollers but also accessories and car seats. In their modern working environment they put innovation first and they spar a lot with their costomers to come up with the best products and designs.

Job Description Customer Service - German

We are looking for fulltime customer service employees starting  a.s.a.p.

As a Customer Service employee you ensure the best customer experience to the B2B market in all areas. 

Your main responsibilities are:

  • Processing and maintaining warranty cases and service requests via mail or digital platforms to succesful deliver and invoice spare parts and replacements items;
  • Training and educating your accounts how to solve technical issues and provide technical support to the customers;
  • B2B (Webshop) fulfilment management, including stock, order processing, logistics, invoicing and returns;
  • Support the quality team with input and feedback to optimize the quality and service of the products;
  • Support B2C colleagues or other regions when needed to ensure KPI’s are met.


Our favorite candidate 'Customer Service - German'

  • Speaks and writes German (near native) & English at a professional level;
  • Is fulltime available starting  asap ;
  • Previous experience in a customer service role;
  • Excellent communication  and administration skills.
This vacancy is not more available since 10-06-2022
Look at our current vacancies

Got a question?

Call or mail our consultant:

Floortje van der Ster

Floortje

020-6228555
floortje@werkstudent.nl

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