Customer Service - German

Floortje van der Ster
Loon€ 2300 - € 2700 per maand
Aantal uur24-40 uur per week

Are you fluent in German and English and are you looking for a fulltime job?

Job Description Customer Service - German

We are looking for fulltime customer service employees starting a.s.a.p.

As a Customer Service employee you ensure the best customer experience to the B2B market in all areas. 

Your main responsibilities are:

  • Processing and maintaining warranty cases and service requests via mail or digital platforms to succesful deliver and invoice spare parts and replacements items;
  • Training and educating your accounts how to solve technical issues and provide technical support to the customers;
  • B2B (Webshop) fulfilment management, including stock, order processing, logistics, invoicing and returns;
  • Support the quality team with input and feedback to optimize the quality and service of the products;
  • Support B2C colleagues or other regions when needed to ensure KPI’s are met.

We offer

  • An in-house gym with personal training sessions;
  • Freshly made healthy lunch;
  • Salary between € 2300 - 2700 (excl. holiday allowance);
  • The opportunity to work in an international environment;
  • Great and ambitious colleagues.

Company profile

This organization mainly designs and produces strollers but also accessories and car seats. In their modern working environment they put innovation first and they spar a lot with their costomers to come up with the best products and designs.

Requirements 'Customer Service - German'

  • Speaks and writes German (near native) & English at a professional level;
  • Is fulltime available starting asap;
  • Previous experience in a customer service role;
  • Excellent communication  and administration skills.
Deze vacature is niet meer beschikbaar sinds 10-06-2022
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